Contact Us

Need help with an order, have a product question or want a hot sauce recommendation? Contact us by email, phone or website chat, or visit one of our two Ottawa locations.

Email and Online Help

Email us at info@chillychiles.com or use the chat feature on our website.

If you are contacting us about an existing order, please include your order number so we can help you more quickly.

Robertson Road

2130 Robertson Road, Nepean, Ontario K2H 5Z1

Phone: 613-820-4029

Store Hours

Monday–Saturday: 9 a.m.–7 p.m.
Sunday: 10 a.m.–6 p.m.

Tanger Outlets Ottawa

8555 Campeau Drive, Unit 850, Kanata, Ontario K2T 0K5

Phone: 343-998-3453

Store Hours

Monday–Saturday: 9 a.m.–9 p.m.
Sunday: 10 a.m.–6 p.m.

Holiday hours may vary. Please call the appropriate store before making a special trip during a holiday period.

8555 Campeau Drive, Unit 850, Kanata, Ontario, K2T 0K5 (MAP)