Chilly Chiles supplied the product promptly, Purolator picked up the product promptly and sent it to a warehouse in Montreal (eastward rather than westward to it's destination), and the product sat there for 5 days before shipping. After arriving in Peterborough, shipping was suspended 1 more day because of inclement weather (understandable), Product arrived 10 days after the order was placed. End result was fine, but Chiles had warned me about product freezing and I was concerned Brian