Products shipped safely but at the time Chilly Chillies shipping policy in the winter was buried through a link at the bottom of their webpage which caused frustration as Canada Post won’t even attempt to delivery as requested by the sender. For me, having them ship using Canada Post was a complete waste of time and money since I had to pick it up anyways.
Chilly chillies has since made their policy much more evident on their website and they were responsive when I contacted them about the shipping frustration.
I’ve been a customer of Chilly Chillies for years as they carry quality products but I’m still not sure if I will continue to be. I’m not entirely happy with how the shipping situation was handled.