Shipping policy

Your business is important to us so we strive to process all orders within 1-2 business days. It is sometimes necessary to have products brought over from our second location, if that is the case we will contact you.

To ensure competitive pricing we use Canada Post as our courier. Please note that we have a special winter shipping policy to minimize damages caused by freezing temperatures. If at any time you have any questions regarding your order please call us at 1-800-448-5843 or email blair@chillychiles.com.  

We package our products as securely as possible using a variety of materials, some recycled and some recycleable. Our goal is to deliver packages that are 100% environmentally friendly and we are almost there!